CareLink Community Support Services is thrilled to announce that Melissa Lambert, the former Program Supervisor at the agency’s Perkiomenville IDS residence in Perkiomenville, PA, recently joined CareLink’s Quality Assurance team as the new Quality Assurance Specialist/Certified Investigator.

In her new role, Melissa will support the agency’s Regional Directors and Quality Assurance Director Natalie Notarianni as a certified investigator for both intellectual disabilities and behavioral health programs. Her responsibilities include initiating investigations within the required timeframe as dictated by program regulations and agency policy, completing all steps of investigations, writing and submitting investigation reports, supporting the work of quality reviews, training development, and more.

Melissa, who joined CareLink in 2017, earned a Certified Psychiatric Rehabilitation Practitioner (CPRP) credential in 2019.